TSYS Card Tech’s FRAUDGUARD allows banks to proactively fight back fraud, going beyond payment association mandates. FRAUDGUARD is a rule-based fraud monitoring system that gives financial institutions the capacity to DETECT, ALERT, and MANAGE suspect fraud.

Payment association best practices are complemented by additional bank-defined rules to provide a comprehensive and tailored detection solution. Transactions are monitored either on real-time or in batches, and then checked not only against historical transactions, but also against cardholder and offline data. Detection rules can be easily created and modified by non-technical staff at your bank.

FRAUDGUARD is capable of sending real-time alerts to the case management tool, which in return prompts the fraud officer to take action. Additionally, they can be sent via email, SMS, fax, pager and other methods to one or more recipients (bank managers, fraud officers, customers, etc). The alert's channel, content and recipient(s) are controlled by bank-defined rules. This tool supports operator workflow, including recommended actions and responses in line with the bank’s policies.

The system's powerful case management tool allows fraud officers to manage suspicious transactions and resolve fraud cases effectively and efficiently. All required information on each case is available to operators on the intuitively designed screens.

FRAUDGUARD is a modular stand-alone fraud management system that can work in any bankcard environment. The system operates on a flexible hardware and software configuration, designed to facilitate future growth.